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Bot for a clinic

The marketing pitch: 24/7 doctor booking, reminders 24h and 1h ahead, notifications when test results are ready, prep FAQs, and check-up reminders at 3/6/12 months. Let's break down which real platform building blocks this is made of.

What's promisedWhat it's built from on the platform
24/7 doctor bookingA booking per doctor (or a single booking with a choice inside the text) + a "Booking button" in the welcome message
Reminder 24h and 1h aheadCreated automatically by the booking itself — the "Reminder" message type from "Scenarios"; the second reminder is set up as a separate message with a "Scheduled sending" condition
Test-result-ready notificationA trigger, or the admin manually sending a message → the "Send message" action to a specific subscriber, with the result file attached
Prep FAQs, address, pricesAn AI agent with a "clinic consultant" role, hooked up to the scenario's start message
Check-up reminder in 3/6/12 monthsA numeric field "checkup_date" + a tag with a set duration, tied to the visit date
Analytics by doctor and no-showsThe "Google Sheets: add row" action from the action catalogue after every booking/appointment

Tip: if the clinic already runs its schedule in a specialized medical/services CRM (e.g. Yclients) — it's cleaner to sync through the "Yclients: add client by phone number" action from the action catalogue, rather than duplicating the schedule by hand in "Bookings".

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