Chatbot for a Nail Salon Appointments

A chatbot for a manicurist manages bookings, sends appointment reminders and answers client questions, so you can focus on the service, not the phone.

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Analysis of the structure...

How the manicurist bot works

Booking, reminders and client return — without manual chatting

📲

Booking

The client picks a service and a convenient time in the bot

✅

Confirmation

The bot confirms at once and adds it to the schedule

🔔

Reminder

A day and an hour before — a reminder with the address

💅

Visit

After the visit the bot asks for a review and awards points

🎁

Return

In 3 weeks — a reminder about a new booking

Features of the manicurist bot

📅

Online booking 24/7

The client books any time without chatting or calls.

Pick service and time
Free slots
Instant confirmation

🔔

Reminders

The bot reminds a day and an hour before — no-shows drop by 40–60%.

Reminder 24h before
Repeat 1h before
Reschedule button

🌸

Loyalty program

Points per visit, balance in the bot and a discount for regulars.

Points per visit
Balance in the bot
Redeem at booking

⭐

Review collection

After the visit the bot asks for a rating: negative to you, positive to maps.

Auto review request
Negative filtered to you
Publish to maps

📸

Portfolio & price list

Work photos and current prices right in the bot — the client picks a design.

Work gallery
Price by service
Update in a couple of clicks

📊

Tracking & analytics

Load by day, revenue by service and return rate — in Google Sheets.

Load by day
Revenue by service
Return rate

How the bot brings clients back

Automatic retention without manual chatting

First booking

The client booked via the bot. Contact and service are saved — the base grows itself.

CRM without manual entry

Awarding points

After the visit — points and a 'thanks for your visit'. The good feeling is locked in.

+23% to return

New-booking reminder

In 3 weeks the bot writes: 'Time to refresh your manicure! Shall I book you?' — one button.

85% open rate

Win back dormant

Not in for 2 months? The bot sends a personal discount — 'Just for you, −15%'.

30% come back

Birthday

On their birthday the client gets a gift from you. Automatically.

Loyalty at its peak

💅 Client profile

🌸

Points

1,840

💅

Favorite service

Manicure + gel

📅

Next visit

Jun 18 · 13:00

⭐

Average rating

4.9 / 5

Bookings per month164

Manicurist results with a Telegram bot

Average figures for masters working with TvoyBot for over 3 months

−58%

No-shows thanks to auto-reminders

+34%

Repeat visits after loyalty

24/7

Online booking without chatting

30 sec

Time for a client to book via the bot

Who the manicurist bot is for

💅

Nail technicians

A personal bot: booking, reminders, portfolio and bonuses — no admin.

🦶

Pedicure & podology

Service booking, repeat-visit reminders and scheduled care.

👁

Brows & lashes

Correction booking, work portfolio and refresh reminders.

💇‍♀️

Solo hairdressers

Online booking, haircut history and client return via personal offers.

🏠

At-home masters

Booking, prepayment and address — all in one bot, no extra calls.

🎓

Courses & training

Masterclass booking, selling materials and reminders to attendees.

Questions about the manicurist bot

The client writes to the bot, picks a service from the menu, then a convenient time from free slots. The booking is confirmed at once — the client gets a message with details, and you see the booking in your schedule or Google Sheets.

You set the accrual rate (e.g. 5% of the bill = points). After each visit the bot awards points and notifies the client. At the next booking part of the points can be redeemed toward payment.

If a client gives a low rating (1–3 stars), the review goes straight to you — and is not published anywhere. If the rating is high (4–5), the bot offers to leave a review on maps.

Yes. You upload work photos and a price list — the client views the gallery, picks a design and books right away. It updates in a couple of clicks without a developer.

No. You describe your services and schedule in words and upload photos — the AI assembles a ready bot in 30 seconds. Connecting the Telegram token via the guide takes a couple of minutes.