Telegram Bot for a Restaurant Table Booking
Create a Telegram bot for a restaurant: table booking, an electronic menu, delivery orders and a loyalty program — all in one chat.
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Analysis of the structure...
How the restaurant bot works
From the first acquaintance to a regular guest — the whole journey is automated
📲
Acquaintance
The guest scans the QR on the table or finds the bot in an ad and subscribes
🍽️
Menu
Browses the electronic menu with photos, ingredients and prices right in the bot
📅
Booking / Order
Books a table or places a delivery order and pays by card in Telegram
🔔
Reminder
An hour before the reservation — a reminder. For delivery — the order status
🎁
Loyalty
Points for every order, personal promos and the guest returns again
Features of the restaurant bot
📅
Table booking
The guest picks date, time, number of guests and the hall. The bot confirms the booking instantly and reminds an hour before the visit.
- Choose hall and party size
- Instant confirmation
- Reminder 1 hour before
🍽️
Electronic menu
A full menu with photos, ingredients, allergens and prices. Updates in seconds — seasonal items and a stop-list.
- Dish photos and descriptions
- Filters: vegetarian, gluten-free
- Update without a developer
🛵
Delivery order taking
The guest fills the cart, enters the address and pays by card right in Telegram. The order goes to the kitchen automatically.
- Cart and online payment
- Real-time order status
- Minimum amount and delivery zones
🎁
Loyalty program
Points for every order and visit. The guest sees the balance in the bot and redeems points at the next order or booking.
- Points for orders and visits
- Balance and history in the bot
- Redeem at payment
📣
Promos and broadcasts
Send personal offers across your whole guest base — happy hours, seasonal menu, birthday discounts.
- Broadcast to the whole base
- Segmentation by visit frequency
- Birthday greeting
📊
Restaurant analytics
Popular dishes, average check, load by day and hour, guest return rate — all in Google Sheets.
- Top dishes and revenue
- Load by hour
- Repeat-visit rate
How the bot brings guests back
An automatic retention system without the admin's involvement
1
First visit or order
The guest books a table or places a delivery order. The bot records the contact and preferences automatically.
CRM with no manual input2
Review collection
30 minutes after the visit the bot asks for a rating. Negative goes to the manager, positive goes to maps.
Rating grows by itself3
Awarding points
After each order the guest gets points and a message with the balance. The motivation to return is built in.
+28% repeat visits4
Personal promos
“Haven't been for 2 weeks? Here's 15% off your next order” — the bot sends it at the right moment automatically.
35% of dormant guests return5
Birthday
On their birthday the guest gets a personal gift from the restaurant. Without staff involvement.
Loyalty at its peak📊 Stats for the month
📲2,140
Bot subscribers
📅384
Table bookings
🛵296
Delivery orders
⭐4.8 / 5
Average rating
Revenue via the bot$8,300
Results of restaurants with a Telegram bot
Average figures for venues working with TvoyBot for over 3 months
−45%
Booking no-shows thanks to auto-reminders
+28%
Repeat visits after adding loyalty
×2.4
Growth in delivery orders in the first 2 months
24/7
Bookings and orders without an admin
Who the restaurant bot is for
🍕
Pizzerias and fast food
Fast order taking for delivery and pickup, real-time order status and a loyalty program.
🍣
Sushi and Asian cuisine
Electronic menu with photos, a set builder, combo promos and one-click reorders from history.
🍷
Fine dining restaurants
Booking with a choice of hall and preferences, prepayment to guarantee the reservation and offers for VIP guests.
☕
Coffee shops and cafes
Pre-order coffee to go, a bonus card, happy-hour promos and reminders about a favorite drink.
🍔
Burger joints and grills
A burger builder right in the bot, choice of doneness and sauces, order status and dish ratings.
🎂
Bakeries and pastry shops
Pre-order cakes and pastries, a readiness notification, payment and pickup without queues.
Questions about the restaurant bot
The guest writes to the bot, picks the date, time, number of guests and, if needed, a specific hall. The bot shows available slots and confirms the booking instantly. The admin sees the booking. An hour before the visit the guest gets a reminder with the address.
Yes. You can set a mandatory prepayment at booking — a fixed amount or a deposit per person. Payment goes through Tinkoff, YuKassa or SBP right in Telegram. Prepayment reduces no-shows by 45%.
The menu is edited in a simple interface without a developer — add a dish, change a price, put an item on the stop-list. Changes show in the bot instantly. You can set a seasonal menu that turns on by date.
The guest fills the cart in the bot, enters the delivery address and pays by card. The order automatically arrives on the kitchen tablet or in the restaurant system. The guest gets statuses: “accepted”, “cooking”, “courier on the way”.
Yes. All guests who wrote to the bot are automatically added to the base. You can segment them by visit frequency, favorite dishes or order amount and send personal broadcasts — promos, new-dish announcements, greetings.
Launch a bot
for your restaurant
Table booking, delivery and a loyalty program — all in one Telegram bot. Free.
Launch in 30 seconds · No card required