Chatbot for a Cleaning Company Booking

A chatbot for a cleaning company takes bookings 24/7, sends confirmations and answers common questions, so your team can focus on the job itself.

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Analysis of the structure...

How the cleaning bot works

Quote, booking and reminders — without a dispatcher on the phone

🧮

Quote

The client picks cleaning type and area — the bot prices it

📅

Booking

Picks a convenient date and time for the crew

💳

Payment

Prepayment or online payment right in the chat

🔔

Reminder

The bot reminds the crew and the client

🔁

Repeat

Offers recurring cleaning on a schedule

Features of the cleaning bot

🧮

Cleaning calculator

The client picks type, area and options — the bot prices it instantly.

Type: maintenance/deep
Price by area
Add-on services

📅

Online booking

Booking a convenient date from free slots, confirmed instantly.

Free slots
Crew choice
Instant confirmation

💳

Online payment

Prepayment to hold a slot or full card payment in Telegram.

Booking prepayment
Tinkoff, YuKassa, SBP
Automatic receipts

🔁

Recurring cleaning

The bot offers a subscription and reminds about the next cleaning.

Schedule: week/month
Auto reminder
Subscription discount

⭐

Review collection

After cleaning the bot asks for a rating: negative to you, positive to maps.

Auto review request
Negative filtered to you
Publish to maps

📊

Analytics

Crew load, revenue by service and repeat rate — in Google Sheets.

Crew load
Revenue by service
Repeat rate

How the bot brings clients back

Automatic retention without a dispatcher

First order

The client got a quote and booked via the bot. Contact and parameters are saved.

CRM without manual entry

Crew reminder

The bot reminds the crew about the visit with address and scope of work.

0 missed visits

Quality rating

After cleaning the bot collects a review and logs complaints right away.

Rating grows itself

Repeat offer

After the right interval the bot writes: 'Time for a cleaning? Shall I book you?' — one button.

+30% repeat

Recurring subscription

Regulars get scheduled cleaning at a discount with auto-booking.

Stable load

🧽 Today's orders

🆕

#88 · Deep clean, 60 m²

New

🚐

#87 · Crew on the way

11:00

✅

#86 · Maintenance

Done

⏱

Avg. quote time

30 sec

Revenue per day$820

Cleaning results with a Telegram bot

Average figures for companies working with TvoyBot for over 3 months

−75%

Dispatcher load from quotes

+32%

Repeat orders from reminders

24/7

Requests without an operator

30 sec

Price quote by the client

Who the cleaning bot is for

🏠

Apartment cleaning

Quote by area, booking and recurring cleaning by subscription.

🏢

Office cleaning

Quote by area, contract and visit schedule for companies.

🪟

Windows & facades

Quote by count and height, crew booking and payment.

🛋

Upholstery cleaning

Service matching by type, on-site quote and visit booking.

🏗

Post-renovation

Quote by volume, crew booking and quality control.

🧺

Laundry services

Order taking, pickup or delivery and reminders.

Questions about the cleaning bot

You set the price list: price per square meter by cleaning type, fixed packages and add-ons. The client picks options in the bot, and the price is calculated automatically — no dispatcher, no calls.

Yes. The bot offers a subscription (weekly, biweekly, monthly), reminds about the next visit and books in one tap. Regulars can get a discount.

Each request with address and scope of work goes to Google Sheets or a CRM and is duplicated to the responsible crew in Telegram with a visit reminder.

Yes. You can set up a prepayment to hold a slot or full online payment via Tinkoff, YuKassa or SBP right in Telegram. Prepayment reduces no-shows.

No. You describe your services and price list in words — the AI assembles a ready bot in 30 seconds. Connecting the Telegram token takes a couple of minutes.