Telegram bot · Beauty salon · Booking · Loyalty
Bot for a beauty salon —
online booking, reminders
and loyalty in Telegram
Clients book a master any time of day without calls. The bot reminds about the visit, collects reviews and brings clients back with personal offers.
Create a salon botLaunch in 30 seconds · No card required
Online booking 24/7Visit remindersLoyalty programReturning clients
💅
💅 Book a master
Studio Glam · Manicure
💅Manicure + gel polish$30
🗓Friday, 13:00free
👩🎨Master: Anna⭐ 4.9
🌸 You'll earn 125 bonus points
How booking via the bot works
The full client journey from the first message to a regular visitor — automatically
📲
First contact
The client finds the bot via a link or QR code in the salon and subscribes
📅
Booking
Picks a service, master and a free slot. The booking is confirmed instantly
🔔
Reminder
A day and an hour before the visit the client gets a reminder with the address and time
⭐
Review
After the visit the bot asks for a rating and awards bonus points
🎁
Return
In 3–4 weeks the bot reminds about the next visit with a personal offer
Features of the salon bot
📅
Online booking 24/7
The client books any time of day without calls or waiting. The bot shows free slots in real time.
- Choose master and service
- Free slots in real time
- Instant confirmation
🔔
Automatic reminders
The bot reminds the client a day and an hour before the visit. No-shows drop by 40–60%.
- Reminder 24 hours before
- Repeat 1 hour before
- Reschedule or cancel button
🌸
Loyalty program
After each visit the client earns bonus points. They see the balance in the bot and redeem points at the next booking.
- Points for each visit
- Balance and history in the bot
- Redeem at booking
⭐
Review collection
An hour after the visit the bot asks for a rating. Negative goes to the admin, positive goes to maps.
- Auto-request after the visit
- Negative filtered to admin
- Publish on maps
📣
Broadcasts and promos
Send personal promos, seasonal offers and “time to book” reminders across your whole client base.
- Segmentation by service
- Personal offers
- Read statistics
📊
Salon analytics
Master load, revenue by service, client return rate and average check — all in Google Sheets.
- Master load
- Revenue by service
- Repeat-visit rate
How the bot brings clients back
An automatic client-retention system without the admin's involvement
1
First booking
The client books through the bot. The bot records the contact, service and master — the base is built automatically.
CRM with no manual input2
Awarding points
After the visit the client gets points and a “thanks for your visit” message. Positive emotions lock in immediately.
+23% to repeat visits3
Next-visit reminder
In 3–4 weeks the bot writes: “Time to refresh your manicure! Book you with Anna?” — one button and done.
85% open rate4
Reactivating dormant clients
Haven't been for 2 months? The bot sends a personal discount: “We miss you! Just for you — 15% off the next visit.”
30% of dormant clients return5
Birthday
On their birthday the client gets a gift from the salon — a discount or a free service. Automatically.
Loyalty at its peak💅 Client profile
🌸1,840
Bonus points
💅Manicure + gel
Favorite service
👩🎨Anna K.
Favorite master
📅Jun 18 · 13:00
Next visit
Client statusGold ✨
Results of salons with a Telegram bot
Average figures for salons working with TvoyBot for over 3 months
−58%
Client no-shows thanks to auto-reminders
+34%
Repeat visits after adding loyalty
24/7
Online booking without an admin
30 sec
Time for a client to book a master via the bot
Who the salon bot is for
💅
Nail studios and manicure
Online booking with a specific master, fill-in reminders, a work portfolio and bonuses for referrals.
✂️
Hair salons and barbershops
Booking by master, haircut history, “time for a trim” reminders and a points loyalty card.
🧖
Spa and cosmetology
Long services, package deals, reminders about repeat procedures and personal care.
💆
Massage studios
Procedure courses, auto-booking the next session, reminders and points for regular visits.
💄
Makeup and brow studios
Booking for touch-ups, master portfolios, reminders about scheduled procedures and a referral program.
🏠
Home-based masters
A personal bot for a self-employed master: booking, reminders, payment and portfolio in one Telegram bot.
Questions about the salon bot
The client writes to the bot, picks a service from the menu, then a master and a convenient time from the free slots. The booking is confirmed instantly — the client gets a message with the visit details. The admin sees the booking in their interface or Google Sheets.
Yes. You add any number of masters, each with their own schedule and service list. The client picks a master or sees the nearest free time across any master — whichever suits you.
You set the accrual rate (e.g. 5% of the check = points). After each visit the bot awards points and notifies the client. At the next booking the client can redeem part of the points toward payment.
If the client gives a low rating (1–3 stars), the review goes straight to the admin to handle — and isn't published anywhere. If the rating is high (4–5 stars), the bot offers to leave a review on maps.
Yes. You can set up a prepayment at booking or full online payment via Tinkoff, YuKassa or SBP. Prepayment reduces no-shows by a further 30–40%.
Launch a bot
for your salon
Online booking 24/7, auto-reminders and a loyalty program — all in one Telegram bot. Free.
Launch in 30 seconds · No card required