TikTok's Direct Message API is formally still in beta — there are regional restrictions worth knowing about upfront.
- The account must be switched to a TikTok Business Account
- Note: at launch, the feature isn't available everywhere — in particular it's restricted in the EEA, Switzerland, the UK, and the US
- There's a 48-hour window after a user's last message during which you can reply without restrictions — plan your scenarios around that
Connecting in TvoyBot
- "Create a bot" → TikTok → the manual route
- Log in to your TikTok account on the authorization page that opens
- Confirm access to messages and comments
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