Chatbot for a Flower Shop Order Taking

A chatbot for a flower shop automates order taking, shares current promotions and sends delivery notifications, keeping buyers informed at every step.

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Analysis of the structure...

How the flower shop bot works

Bouquet catalog, delivery and date reminders — in Telegram

💐

Catalog

The client picks a bouquet with photo and price

📝

Card

Adds a greeting card text to the order

🚚

Delivery

Picks a delivery time and address

💳

Payment

By card right in the chat

🎂

Reminders

The bot reminds about important dates ahead

Features of the flower shop bot

💐

Bouquet catalog

Bouquets with photo, contents and price right in the bot, updated in a couple of clicks.

Photo and contents
Categories and occasions
Updates without a developer

📝

Card & wishes

The client adds a greeting card text and a note to the order.

Card text
Anonymous delivery
Note to the florist

🚚

Timed delivery

Choice of interval, address and recipient confirmation.

Delivery interval
Zones and pricing
Recipient confirmation

💳

Online payment

Card payment right in Telegram, receipt automatically.

Tinkoff, YuKassa, SBP
Payment in the bot
Automatic receipts

🎂

Date reminders

The bot remembers the client's important dates and reminds ahead.

Birthdays
Anniversaries
Match to the occasion

📊

Analytics

Top bouquets, revenue by occasion and repeat orders — in Google Sheets.

Top bouquets
Revenue by occasion
Repeat orders

How the bot brings clients back

Automatic retention through important dates

First order

The client ordered a bouquet via the bot. Contact and occasion are saved — the base grows.

CRM without manual entry

Delivery confirmation

The bot confirms the time and notifies about the bouquet delivery.

0 lost orders

Collecting key dates

The bot asks for important dates — birthdays, anniversaries — and remembers them.

Occasion base

Reminder ahead

A few days before the date the bot reminds and suggests a bouquet.

+30% repeat

Seasonal promos

For holidays the bot sends curated selections to the base.

Peak sales

💐 Orders today

🆕

#208 · Roses ×25

New

🚚

#207 · Delivery 15:00

On the way

✅

#206 · 'Spring' bouquet

Delivered

⏱

Avg. checkout time

2 min

Revenue per day$1,420

Flower shop results with a Telegram bot

Average figures for shops working with TvoyBot for over 3 months

+35%

Repeat orders from reminders

−65%

Time on phone checkout

24/7

Orders without an operator

Commission — unlike aggregators

Who the flower shop bot is for

💐

Flower shops

Catalog, delivery and date reminders without aggregators.

🌹

Floristry studios

Signature bouquets, pre-orders and timed delivery.

🎁

Flowers & gifts

Bouquets with gifts, a card and anonymous delivery.

💍

Event decoration

Decoration requests, quote and florist coordination.

🪴

Plant shops

Plant catalog, care tips and delivery.

🚚

Flower delivery

Express city delivery with in-chat payment.

Questions about the flower shop bot

The client picks a bouquet from the catalog with photo and contents, adds a card text, chooses a delivery time and address and pays by card right in Telegram. The order goes to you, the client gets a delivery notification.

The bot asks the client for important dates — birthdays, anniversaries — and remembers them. A few days before the date the bot reminds and suggests a suitable bouquet with delivery. This adds up to +35% repeat orders.

Yes. The bot connects to Tinkoff, YuKassa or SBP and takes card payment right in Telegram — without aggregator fees. The client gets a receipt and everything is logged in a spreadsheet or CRM.

You set zones, intervals and delivery prices. The client picks a convenient time and address, the bot confirms the recipient and notifies about the delivery.

No. You describe the catalog and delivery in words and upload bouquets — the AI assembles a ready bot in 30 seconds. Connecting the Telegram token takes a couple of minutes.