Website Chatbot for 24/7 Customer Support

Add a chatbot to your website for round-the-clock support. It guides visitors, answers FAQs instantly and helps turn more traffic into conversions.

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Analysis of the structure...

How the website bot works

A site widget catches the visitor and drives them to a request — in Telegram

🌐

Widget

The visitor writes from the site into the chat

💬

Answer

The bot answers the question instantly

📝

Request

Collects contact and need

🔔

Notification

The manager gets the request in Telegram

📊

CRM

The request lands in the CRM with source

Features of the website bot

🌐

Site widget

A chat button on the site leads to the bot — no complex integration.

Button on the site
Opens in Telegram
Works on any site

💬

Answers 24/7

The bot answers common questions about products, prices and delivery.

Site FAQ
Reply in seconds
Hand-off to operator

📝

Lead collection

The bot collects contact and need and doesn't lose the visitor.

Flexible form
Qualification
File uploads

🔔

Notifications

The manager gets the request in Telegram at once — the lead stays warm.

Manager notification
Distribution
Response SLA

📊

CRM integration

Requests go to amoCRM, Bitrix24 or Google Sheets with the source.

amoCRM, Bitrix24
Google Sheets
Source and UTM

🔁

Nurturing

The bot nurtures those who didn't leave a request and brings them back.

Message series
Promos and arrivals
Win back dormant

How the bot turns traffic into requests

Automatic capture of site visitors without losses

Click from the site

The visitor clicks the chat button and lands in the bot. The source is logged.

0 lost visits

Instant answer

The bot answers at once — the visitor doesn't leave for a competitor.

Reply in seconds

Request collection

The bot collects contact and need via a flow.

Request in 1 minute

Hand-off to manager

A request with source goes to the CRM and is duplicated to the manager in Telegram.

Lead stays warm

Nurture the rest

Those not ready get a message series and come back.

+30% return

🌐 Requests from the site

💬

Chats from the site

740

📝

Requests collected

210

🤝

Handed to manager

148

⏱

Avg. response time

4 sec

Conversion to request28%

Website results with a Telegram bot

Average figures for businesses working with TvoyBot for over 3 months

+40%

Requests from the same traffic

−60%

Load on managers

24/7

Answers to visitors without an operator

4 sec

Average first response time

Who the website bot is for

🛍

Online stores

Answers, matching and a request right from the site.

💼

Services & B2B

Qualification and lead collection from a landing into Telegram.

🏗

Services & contracting

Quote and service request without a call.

🎓

Online schools

Lead-magnet delivery and nurturing visitors to purchase.

🏥

Clinics & services

Booking and answers right from the site.

📰

Media & blogs

Subscriptions, mailings and feedback collection.

Questions about the website bot

A chat button is placed on the site that leads to the Telegram bot. It works on any site without complex integration — the visitor opens the bot, which answers and collects a request.

Yes. The bot answers common questions about products, prices, delivery and terms via your flow. Complex questions it hands to a manager with the chat history.

Each request with source and need goes to Google Sheets or a CRM (amoCRM, Bitrix24) and is duplicated to the manager in Telegram — the lead doesn't get lost or go cold.

Yes. The bot logs the entry source and UTM tags, so you see which channel brings requests and at what cost.

No. You describe the flow and questions in words — the AI assembles a ready bot in 30 seconds. The site button and Telegram token are connected via the guide in a couple of minutes.