The marketing pitch: order intake, delivery-cost calculation, payment, courier assignment, and "accepted / on the way / delivered" statuses. Let's break it down by feature.
| What's promised | What it's built from on the platform |
|---|---|
| Product catalogue and cart | Products in the "Shop" with a "Buy product" button on each item |
| In-chat card payment | A connected payment integration (Tinkoff, YooKassa, SBP, etc.) |
| Assigning the order to a courier | The "Send message to a segment of subscribers" action (a "couriers on shift" segment), or forwarding it to a courier group — the platform doesn't actually work out the nearest available courier on its own |
| "Accepted / on the way / delivered" statuses | The courier or manager manually sends pre-written status messages to the customer (or via the "Activate trigger" trigger from a button in the courier's own bot) |
| Order and revenue tracking | The "Google Sheets: add row" action on a product's "Post-payment actions" |
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